Senior Project Management Consultant - Brussels, België - ING

Geverifieerd bedrijf
Brussels, België

4 weken geleden

Sophie Dubois

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Sophie Dubois

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Project management consultant (PMO) - KYC Services Tribe - Brussels:

Project management consultant (PMO):

Technical data function*:

Brussels, Cours Saint-Michel 60, 1040 Etterbeek
Possibility of 50% work from home on the basis of a team agreement

Job Profile:
Know Your Customer Process Design & Control

Work Schedule: 100%

Your role & work environment*:

At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health.

At the same time, we want to make a positive contribution to the society and the world we live in.

Here is where Know Your Customer (KYC) activities becomes central as we, a systemic bank in Belgium, have an important societal role to play in the fight against Financial and Economic Crime.

To deliver on these ambitious promises, we need to have a strong strategic and commercially focused organisation around our products, where our teams (squads) are enabled by clear prioritisation, accountability and capabilities.

With the orchestration required, the KYC Cockpit/PMO (Project Management Office) comes in.

The KYC Cockpit/PMO will be responsible for supporting Tribe Leadership in respect of change & run coordination of KYC in ING Belgium.

As a project management consultant (PMO), you will oversee the KYC business and help the KYC Tribe with their delivery responsibilities.

This position gives you a wide range of responsibilities in a central and challenging position, to bring structure and insights on the KYC priorities.

It offers you a great opportunity to create impact, work with a wide range of stakeholders within and beyond the KYC organisation and further develop project and managerial skills.

  • You are part of a team of 4 people and will report hierarchically to the KYC Expert Lead PMO/Cockpit.

Your key responsibilities:

Your main job responsibilities can be split into 3 categories: Impact on KYC priorities, Structure & Oversight, & Governance & Support

Impact on KYC priorities

  • Organize and support the realization of the KYC Strategy and key programs
  • Maintain an overview of KYC activities, issues and risks, and coordinate them
  • Track and monitor key milestones, provide insights by creating and managing periodic dashboards/reports (to Executive management) and support key decisionmaking processes

The Cockpit:
Structure & Oversight

  • Bring structure & oversight by establishing a framework of standards/templates to support the KYC Tribe in executing their activities and to drive transparency and efficiency
  • Manage financials and forecasts
  • Translate data / reporting in visualizations; sustainable / automated
  • Challenge existing ways of working and come proactively with improvements, ensuring they are meeting ING standards and implement improvements where necessary
Governance & Support

  • Be a central point of contact for key stakeholders on all levels
  • Organise, hold, and record committees

We look for*:

A colleague with a
talent for taking it on and making it
happen, enthusiasm for
helping others to be successful and a knack for always
being a step ahead.

In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.

You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Project Management Consultant (PMO):

  • You have a bachelor's or master's degree
  • You have 5 years professional experience
  • You are a data
- and process driven person with an eye for the human aspect

  • You are a critical thinker and have analytical skills
  • You like to be the central point and can easily manage and prioritize different types of requests
  • You have experience in managing Non-FinancialRisk
  • You can both maintain overview and dive into the details
  • You have strong communication skills, with all levels of the organisation
  • You are pragmatic, still highly organized and structured
  • You are result oriented with a handson mentality
  • You are advanced in English language speaking and writing

We offer you*:

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

  • Personal growth & challenging work with endless opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavors'
  • A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

  • To well balance the time together with colleagues in the office and balance this with the possibility of homeworking, within ING we work in a 50%50% hybrid workplace model.

Furthermore, within the KYC Tribe, you can count on a range of opportunities to invest in your personal and professional growth with:

  • Being part of the set-up and building of the PMO/Cockpit team
  • Challe

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