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Finnish Customer Service Advisor (BB-832AC)

Trouvé dans: Neuvoo Premium BE

Description:
  • Our customer specializes in kitchenware for private and industrial use.
  • Our advisor will receive calls from customers with questions regarding one or more products. These questions can vary from administrative to technical to even culinary.
  • Your role is an advising one, you will offer effective and efficient solutions.
  • You are in contact with customers and offer them tailored advice.
  • You supply them with the correct answers or diagnosis when handling problems or questions.
  • You strive for a qualitative follow-up, with an eye for speed, accuracy and efficiency.
  • You show initiative when it comes to possible improvements of the processes in order to optimize customer satisfaction
  • You are an active listener, customer oriented and able to handle stress.
  • You are fluent in Finnish and English, both orally and on paper.
  • You are a team player, able to learn quickly, follow procedures and multi task.

  • Administration is one of your strong points, you can work with a computer.
  • Working hours: monday through friday between 9 AM and 6.30 PM
  • Duration : full time, 38hrs/week
  • Training : IPG offers a professional training (training hours monday to friday from 9AM til 6 PM) and access to the IPG Academy.
  • Location : IPG Antwerp, Uitbreidingstraat 180, 2600 Antwerp (Berchem)

calendar_todayil y a 2 jours

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