Retail Hospitality Support - Brussels, België - Louis Vuitton

Louis Vuitton

Geverifieerd bedrijf

Brussels, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

POSTE

MISSION:

In the position of Retail Hospitality Support, you will assist the Louis Vuitton store team in delivering the best experience to our clients.

In this non-selling role, you will be responsible for welcoming the clients and initiating the perfect client's journey through a warm welcome, by effectively determining their needs and providing direction within the store.

You will partner with the managers and client advisors to ensure that every client has a unique experience, essential to delivering the Louis Vuitton Promise.

DUTIES & RESPONSIBILITIES:

Welcoming clients and provide an excellent first impression of our brand to all clients
Supporting the team by animating the waiting clients and ensuring smooth client communication and experience
Managing the daily client appointment calendar, promoting our appointment service as required
Providing clients with refreshments
Provide recommendations and guide clients to local happenings, restaurants, cultural events, points of interest, etc.
Maintaining visual standards throughout the day in all parts of the store
Wrapping and packaging assistance to the sales team & supporting the back of house team with replenishments product deliveries arrangements

PROFIL

EXPECTED ATTITUDES & SKILLS:

Passion for the brand and client experiences
Experience in Concierge Services, Hosting Services, VIP Relations, and/or Hospitality Management
Demonstrated success in a client facing environment
Proactive mindset & excellent interpersonal skills
Ability to multitask in a fastpaced environment
Detailoriented and organized
Team Player
Strong command of French/German/Luxembourgish and English