Junior CRM Analyst - Brussels, België - Nestle

Nestle

Geverifieerd bedrijf

Brussels, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Position Summary

Do you have a passion for data, insights, and coffee? Do you want to work together with the teams towards the most performing plans for the Belux market? By joining our CX&I team, you will be working on customers insights, analytics and campaign segmentation. The role will also consist of updating & interpreting KPIs._

A day in the life of a CRM data analyst:

Marketing Activities B2C:

In charge of customer segmentation & profiling
Perform target selection & optimization of marketing activities
In charge of Adobe setup for several campaigns and support on Nessoft setup
Assessment reports (post analysis) for all major coffee and machine promotions
Perform analytical & statistical analysis (SQL CKLR, SPSS Modeler,...) and Knime, Snowflake as from October 2023.

Key Performance Indicators:

Manage recurrent CRM reports for B2C
Track Marketing complaints level
Successful targeting for marketing campaigns
Qualitative post analysis delivery
Present status of Database KPI's at marketing meeting with highlights

Meet the team

The Nespresso Marketing team consists of 17 people operating in 4 distinct teams: Brand, Product, B2B and Customer experience & insights.

You would be part of the later one which is a dynamic team of 5 persons.

The CX&I team collaborates with all the departments (Channels, Demand & supply, B2C,..) to feed with data, insights and also our colleagues from marketing and be the guardians of net acquisition.

What will make you successful

Degree in mathematics/Statistics, or economic studies with large quantitative component
12 years experience in data analytics related activities.
Mastering Knime, Snowflake, Adobe is a plus
Analytical experience using software tools in a businessoriented environment.
Willingness to learn & proactivity

Benefits

A fulltime position located in Brussels;
Hybrid working (23 days / week homeworking);
Excellent benefits, including an annual target bonus;
A variety of professional trainings and development programs;
Various career opportunities, both in Benelux and internationally;
Professional working environment, team spirit, company pride and passionate colleagues.
You will contribute to make Belux a better coffee place