Vtc Technician - Mons, België - Spektrum

Spektrum

Geverifieerd bedrijf

Mons, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners.

The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
Command and

Control Systems:
The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce.

The NCI Agency workforce strategically consists of three major categorise's:
NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s.

The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system
Work on work order requests
Be prepared to do oncall support during out of business hours on a rotation basis
Be prepared to work outside of business hours if required
Ensure that on VTC elements, routine maintenance is performed
Performs VTC infrastructures configuration and maintenance activities for all NATO exercises and missions under L3 support guidance
Travel may be required
Any other duties required

Essential Skills and Experience

Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP.
Good knowledge about Microsoft AD, Exchange.
Good knowledge about PKI
Good knowledge of virtualized infrastructure environments including vSphere software.
Good knowledge about Routed Network Environments and Switching Network Environments
Experience in documentation of solutions, maintaining user / administration guides and stepbystep instructions
Very good English (oral and written)
Practical experience in the use of modern concepts and accepted industry standards for configuration management

Desirable Skills and Experience

Very good knowledge on Poly and Cisco video infrastructure
Familiar with a multinational work environment
Industry Certification from Cisco: CCNA
Collaboration
Industry Certification from VMware: Hyperconverged Infrastructure
Industry Certification from Cisco: CCNA
Good knowledge on common monitoring solutions, e.g. nGeniusOne, CA Spectrum

Expected practical expertise:

Worked in a network operation center or service desk function with customers and user contact
Worked in network environment areas with Video and Voice infrastructure

Qualifications:

Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification

Working Location

Mons, Belgium

Working Policy

On-Site

Travel

Some travel to other NATO sites may be required

Contract Duration

Jul Dec 2024

Security Clearance

Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon.

If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.