Account Manager - Zaventem, België - Thales

Thales

Geverifieerd bedrijf

Zaventem, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.

More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Tasks and responsibilities

Customer Portfolio Management

Manage a portfolio of accounts to achieve longterm success
Develop positive relationships with clients
Act as the point of contact and handle customers' individual needs and requests
Respond to the customers' queries in a timely manner
Work to satisfy customers' needs and requests
Resolve conflicts and provide solutions to customers

Business development

Generate new business in line with strategy of the company by using existing and potential customer networks
Support the Marketing Team in external communication
Participate to external events

Sales administration

Take care of good registration and encoding within CRM
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company strategy and objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth

Security

Knowledge of company information security policies, privacy rules and procedures
Ability to identify and report suspicious behavior or phishing or social engineering attempts
Knowledge of security practices for managing sensitive and personal information