Supply Information Systems Training Officer - Brussels, België - Médecins Sans Frontières - Artsen Zonder Grenzen

Sophie Dubois

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Sophie Dubois

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Beschrijving

DÉTAILS DE L'ANNONCE:


Organisation
:
Médecins Sans Frontières - Artsen Zonder Grenzen


Lieu de l'emploi
:
brussels
/
Belgium

Type d'emploi
:
Contrat à durée indéterminée


Type de contrat
:
Temps plein


Fonction
:
Entretien/logisitique

Date de publication
:25/08/2023
Date limite
:17/09/2023

PROFIL:


REQUIREMENTS:


EDUCATION AND EXPERIENCE:


  • Bachelor's degree or Technical degree or equivalent by experience
  • Minimum 2 years MSF field operational experience in Supply Chain Management and UniField
  • Minimum 2 years' experience in Knowledge transfer / training
  • Experience in Supply information systems is an asset

COMPETENCIES:


  • Strong ability to work in a team and to work/navigate multi stakeholder environment (front office, back office, inter section, field, pharma, etc.)
  • Strong communication skills: active listener, communicates clearly and effectively, sense of diplomacy
  • Demonstrated organizational skills
  • High result and quality orientation
  • Adaptation to changing circumstances, contexts, tasks, responsibilities, and people
  • Strong crosscultural awareness
  • User centric and agile mindset

LANGUAGES:


  • Fluent in written and spoken English.
  • Fluency in French is a strong asset.
  • Knowledge of Spanish and or Arabic is an asset

DESCRIPTION:


_Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation. _

_Supply Information Systems Training Officer (SISTO) (M/F/x) - Brussels - MSF Belgium_

CONTEXT:


  • Within this context, the OCB Supply Chain Department offers comprehensive supply chain management support to all OCB missions. This department oversees the entire supply chain for MSF Belgium's Operational Center and is accountable for supporting all OCB missions in their supply chain management._
  • As Supply Information Systems Training Officer (SISTO), you are a member of the Supply Technical and Information Systems team (STIS) within the OCB Supply Chain Department. The STIS team focuses on ensuring that OCB Supply staff have access to the tools, data, and processes necessary to provide optimal service to MSF beneficiaries. OCB missions employ a range of information systems (IS) tools to facilitate supply chain management._
  • Under the Supply Information Systems Operational Team Leader (SISOTL), you are responsible for ensuring that the training and documentation resources for the information systems used by the OCB Supply Department align with the needs of the stakeholders. The main emphasis of your position will revolve around supporting the use of the UniField ERP software but will also include various other supply information systems used by OCB missions. _
  • As the OCB supply information systems continue to evolve in response to the needs of our services, the scope of your role will expand accordingly. It will encompass future solutions that are yet to be developed. Hence, this position requires a high level of collaboration within the Supply department, other departments in OCB, the UniField user community and other MSF sections to ensure that the training resources are aligned to the needs._
  • Additionally, your role will encompass a range of responsibilities such as UniField analysis and reconfiguration, data cleaning, testing new features, conducting field visits, managing advanced technical responsibilities, and providing backup support to fellow information systems referents._

RESPONSIBILITIES:


_Training and Development_

  • Facilitate HQ and delocalized trainings and various needsbased user engagement initiatives, utilizing both inperson and virtual formats.
  • Proactively identify areas of improvement in the use of OCB supply information systems and develop trainings and resource materials to support user implementation of corrective measures.
  • Ensure the harmonization and coherence among the various information systems training materials developed by the STIS team.
  • Responsible for ensuring the accuracy and relevance of the information systems online repository (OCB Intranet) in close collaboration with content owners.
  • Engage with and reanimate the user community by shaping discussion topics, initiating conversations, distributing best practices, and addressing common issues.

_Cross functional _

  • Provide backup support to members of the STIS team including the UniField Helpdesk, working group participation, onboarding, and other initiatives as assigned.
  • Support the development and implementation of the UniField data quality improvement initiatives including database analysis, implementation of data cleaning processes, and enhancing the data quality guidance resources, in close collaboration with the SIS Data Quality Off

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