Associate Service Advisor - Aartselaar, België - Tesla

Tesla

Geverifieerd bedrijf

Aartselaar, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Tesla participates in the E-Verify Program

What to Expect

Do you want to help accelerate the world's transition to sustainable energy?
At Tesla, that's our mission.
Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla's mission.

We offer:

A dynamic and fastpaced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace

What You'll Do

Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informed
Coordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
Collaborate: By partnering across teams and departments you aim to ensure consistency in our customer experience
Innovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience

What You'll Bring

Customercentric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team's ability to deliver an excellent customer experience
A skilled multitasker: You prioritize your time and tasks efficiently and deliver on time
Eager to learn: We don't require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn. Technical experience is definitely a plus
An excellent communicator: You communicate clearly and respectfully in English and Dutch
Digitally savvy: You adopt and adapt quickly to new technology and systems
Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts
Safe to drive: We require you to hold a full valid driver's license

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.