Customer Service - Aartselaar, België - Tosca Services, LLC

Tosca Services, LLC

Geverifieerd bedrijf

Aartselaar, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

_Looking for FUN + PURPOSE in your career and employer? Check out Tosca We are revolutionizing the supply chain through sustainable solutions that protect perishable goods while serving planet Earth.

Our vision is to help realize a future where all one-way packaging is converted to reusable containers._

To strengthen our Customer Service team at our local office in Aartselaar, Belgium, we are currently recruiting a motivated:
Customer Service & Asset Specialist

Your role_
You are the first point of contact for our customers in the Englishspeaking regions.
You are responsible for customer onboarding and will provide an excellent service which will enable you to build long term relationships with our customers.
You translate the customer needs into a correct and timely ordertoinvoice process flow through a constant dialogue with the different departments.
You are responsible for the evaluation, communication, finalization and follow up on stock audits at customers.
You contribute to the monthly customer review meetings.
You monitor the customer's declarations and solve any issues that may arise.
You are responsible for Customer Master Data.
You are the customer's point of contact for reporting any quality issues and will support the Quality Department by liaising with the customer until resolution.
Your profile_
You have a training as an industrial clerk, office management assistant or acquired equivalent knowledge through experience in a Customer Support position. Motivation and ability to learn is more important than years of experience.
You are fluent, both written and spoken in English and preferably Dutch.
You have an eye for accuracy and know how to set priorities.
You are able to work under pressure and can work independently and in a structured manner.
You are always able to keep your focus and drive, even during short deadlines.
You communicate with customers and internal employees in a professional and constructive way.
You know your way around MS Office. Trainingonthe job will be provided for our internal software.
You are customer oriented and an enthusiastic team player and will bring a positive attitude into the entire Tosca family.

Offer:

You will have a permanent contract with a competitive remuneration package in line with your knowledge and experience.

We continuously invest in your personal and professional development through our training & coaching programs.

You will join a dynamic and fast-growing company that is part of a strong international group.

We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success.

You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels.

Interested in joining our team?_
Tosca cultivates a tightknit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fastpaced challenge and is eager to become an integral member of our team. So send us your CV and your letter of motivation in English._
We're looking forward to meeting you_

TS123

Job Types:
Full-time, Permanent contract

Schedule: