Digital Customer Experience Manager - Brussels, België - ARIAD

ARIAD

Geverifieerd bedrijf

Brussels, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Our client, one of the biggest retailers in Belgium, is looking for a Digital CX Manager who can define and implement strategic projects to increase customer engagement and improve the overall customer experience.

In this role you have to co-define the digital roadmap and coordinate the implementation of strategic projects together with your team of 2 digital project managers.

Sounds great What would I do?

co-define the digital roadmap and implement projects to add real value to the customer

Take ownership of and further develop the loyalty platform and customer engagement initiatives

Coordinate and manage your team of 2 project managers and nurture cross-functional collaboration

Drive innovation and optimization throughout the different touchpoints and customer interactions

Is this me? Yes, if you:
Are a strong Project Manager with an obsession for digital solutions

Are a strategic thinker with a pragmatic and solution-oriented approach

Have an analytical mindset

Are a strong communicator in Dutch, French and English

What's in it for me?

Work in a vibrant working environment where digital projects and solutions are key in the business strategy

The possibility to grow and further develop your knowledge and career

An attractive compensation and benefit package