Front Office Manager - Brussels, België - AccorHotel

AccorHotel

Geverifieerd bedrijf

Brussels, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Company Description

The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM.

It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar - TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.

What you'll do

You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special the Hox way
Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
Answer phones, sort out requests, give recommendations to the best show to see and the latest popup restaurant to try in the area you're the onestopshop for our guests to turn to
You're our gatekeeper for the hotel. You know who's who and what's what.
And yes, there's a little admin... Some expenses, some lists and a stationary order or two. But let's face it, we know you love that

Qualifications What we're looking for...
_ _

Individuals. You're looking for a place where you can be you; no clones in suits here
Passion for hospitality whether that's a drink, a meal, an event or a bed for the night
You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
You're not precious. We leave our egos at the door and help get things done
You're up for doing things differently and trying (almost) everything once
If we got stuck in a lift together we'd have a good time and share a few laughs
You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information What's in it for you**- Hox Hero and Nifty fifty rewards for going the extra mile and living our values

Food on us during your shift
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us)
Plenty of opportunity to progress and change it up while you're with us we're growing quickly and globally and are part of a diverse family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Time off to volunteer with one of our partner charities
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
Regular team get togethers, from our High Fives to our (pretty special) team parties we know how to have a good time
Pay if forward, refer a friend and get a bonus on us
Reimbursement of transport costs (80%)
Eco Voucher (up to 250€/year)
13th month of salary