Sales Admin - Zaventem, België - Inchcape

Inchcape

Geverifieerd bedrijf

Zaventem, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

INTERNAL JOB DESC -> TO BE MODIFIED BY TALENT ACQUISITION

Job role and responsibilities
-
Administrative management of sales and delivery files of new and used cars*

Preparation of delivery files: registration, invoicing (on the day of delivery), proof of payment, delivery document (DD), financing contracts (if applicable), delivery report (fleet customer), maintenance contract (if applicable), welcome package, etc.
Complete, take care of the administration and filing of files.
If necessary, drawing up financing contracts + takeover contracts for signature by the customer.
Responsible for delivery planning: coordinating transport, preparation, etc.
Managing appointments with clients.
Follow up dossiers of new and second hand cars.

-
Delivery of new vehicles to private persons - vehicle info/required documents

Opening an OR (job card) for the preparation of the vehicle before delivery (PDI).
Preparing a second number plate if necessary, remove the old number plate from the old vehicle and affix it to the new vehicle.
Checking that all accessories ordered by the customer are present on the vehicle.
Ensuring the vehicle is ready in the delivery area.
Provide the customer with the necessary administrative information concerning his new TOYOTA or LEXUS (invoice, collection of cheque if applicable or signing of the PV for lease customers, delivery document, warranty, maintenance booklet, eurocare, assistance, GDPR document, welcome pack, etc.).
Accompanying the customer to the delivery area and ensuring the physical delivery of the vehicle to the customer: explaining the vehicle and its options.
Congratulate the customer on his purchase and encourage him to answer the satisfaction survey.
Inviting the customer to contact the service if he has any further questions.

-
Delivery of cars CRP/CY CARS/ cars through OPL

Delivery of Cy cars at the site.
If needed, carry out a Carcheck of the oyder Cy Car that is end of contract of that will become a poolcar.
If needed, carry out a Carcheck of the CRP.
Send the Carcheck to the relevant leasing company and TME.
Upload delivery documents in renta/ORD

-
Carrying out the tasks relating to the car park

Signalling vehicles to leasing companies for collection
Preparing vehicles for collection by transporter.

Education/Experience:

Having experience in an administrative function with customer contacts.

Skills required:

Technical Competence Requirements:

Fluent in Dutch, French and English.

Non-technical competence requirements:

Being a team player
Communicative
Dynamic
Accurate and organised
Being a problem solver
To act and think proactively (initiative)
Flexible
Have a high degree of integrity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.