Area Veterinary Manager Benelux - Zaventem, België - Zoetis

Zoetis

Geverifieerd bedrijf

Zaventem, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

locations- Zaventem- time type- Full time- posted on- Posted Today- job requisition id- JR Zoetis is looking for an Area Veterinary Manager Benelux.

The person in_ this role will develop mutually beneficial and productive longterm partnerships with our customers and will maintain these relationships with the appropriate quantity & quality of activity._
This role contributes to the overall success of Zoetis by delivering to the sales growth & market share gain targets for the designated product lines by delivering highly qualitative digital and physical training to our customers._
CORE RESPONSIBILITIES
Planning
Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
Develop and maintain account plans in collaboration with , Commercial Operations, ABM, AMs,...
Ensure customer information and call reports are continuously updated through CRM system
Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model and aligned with the call plan of the NL AM call plans
Analyse and interpret actual and potential sales and growth opportunities to support delivery of sales targets through adapted training
Relationships
Develop mutually beneficial and productive longterm partnerships with our customers based on high quality account training plans
Implement bespoke customer solutions utilising all available resources including products, value add services for veterinarians and nurses
Contribute to the success of the team by sharing best practices with colleagues and proactively contributing ideas.
Call and digital activities
Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
Ensure clear and specific objectives exist for each individual physical or digital call.
Deliver relevant marketing and technical messages, product information and training programmes consistent with management direction in line with Solution Selling model
Proactively identify customer opportunities and capitalize on them.
Coordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing.
Accurately record call activity in the CRM system, in line with company guidance.
Develop digital marketing and informative campaigns to outreach to customers.
Maintain and expand digital platforms aligned with marketing strategies.
Ensure clear and timely follow up plan is in place and actioned.
Compliance
Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise
Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders
Manage allocated customer support budget with tight control to avoid overspends
Responsible for collecting, recording and reporting of postmarketing animal health adverse events (pharmacovigilance, related to a Zoetis product) in a timely manner.
KEY SKILLS
Strong sales ability
Strong technical expertise
Able to understand, retain and explain product information to a detailed level
Strong communication & influencing skills
Builds successful and effective relationships
A strong focus on planning, and a balance of tactical planning with day to day operational requirements
Ability to work independently
Drive and resilience, demonstrated with a persistent, never give up attitude
Confidence, likability and an authoritative personality
Stakeholder management effective at using stakeholders as resources
BEHAVIOURS
Our Colleagues make the difference
Keep your selling skills sharp. Train, and retrain
Be an expert on your solutions know them inside and out, and continue to learn
Use the experience from setbacks and failure to drive your future success
Always do the right thing
Sell what you know your customers need; what you know will work for them
Help build the reputation of our brand by understanding and supporting the things that we stand for
Customer obsessed
Know your vets and nurses. Know more than just their names, know their business
Establish effective and lasting relationships with customers that build loyalty to our brand
Run it like you own it
Ground all account plans in commercially sound thinking
Deliver on your commitments to customers and colleagues. Do what you say you'll do and quicker and better
We are one Zoetis
Give the team timely information and support that helps them to deliver their role
Know what's going on around the business and talk about it to your customers
Communicate across roles, across regions, across species
TRAINING & QUALIFICATIONS
Veterinarian or strong scientific bac