Experienced/senior System Administrator - Brussels, België - PTC Group

PTC Group

Geverifieerd bedrijf

Brussels, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

About the job Experienced/Senior System Administrator (EU Citizenship for at least 5 years):

System Administrator (SYSAD) - Client Management & Software Deployment
The services to be provided are at the level of
Experienced System Administrator.

The following
tasks will be requested by the EEAS:

Participate in the 3rd line support, Problem Management, and oncall standby service;
Followup of reported problems and escalated incidents
Serve as technical lead for designing, planning, assessing, implementing, and/or migrating the production environment for HQ and Delegations;
Interact with service owners, operations managers, and service teams to have a holistic view of the service and advise as needed;
Management of central monitoring infrastructure;
Implementation of the test environment and "Proof of Concept" (POC);
Participation in training seminars for IT officers;
Improve knowledge and competencies;
Debugging and analyzing reported problems and escalated incidents;
Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
Assistance with the rollout of new ICT infrastructure projects;
Operate in accordance with the defined ITIL processes and procedures;
Preparation and test of new reference configurations (CRB) for any supported hardware;
Integration and testing of new software versions, service packs, and configuration changes;
Intervention in ICT infrastructure (workstations, peripherals, etc);
Perform patching and software deployments operations;

Requirements:
**- ITILv3 certification(s)

Expertise in Client management and software deployment using LANDesk or similar (installation, upgrading, patching);
Proven experience in deploying and managing Windows10 environments
Excellent knowledge of MS Office products (2K10/13/16/365)
Proven experience in managing GPOs, MDT, Bitlocker
Internet environnement administration (browsers, IIS, TCP/IP).
Windows configuration & troubleshooting (registry, configuration files...);
Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
Experience working with McAfee ePO server;
Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
Scripting skills;
Capable to communicate with endusers to give support on escalated incidents;
Experience in automating OS deployments, reinstallations or migrations;
Experience preparing and maintaining Reference Configuration PC image;
Strong knowledge of LANDesk or similar for Client management for monitoring, alerting, and reporting;
Excellent PowerShell skills; Experience in automation/industrialization of installation packages;
Ability to write technical notes in English;
The capability of integration in an international/multicultural environment, rapid selfstarting capability, and experience in team working;
Good communication skills ;
Quick learning ability is required, being organized, versatile, and a resultsoriented team player;
Experience in providing support for enterprise environment;
Ability to cope with fastchanging technologies and environments.
Experience in knowledge transfer and competencies to the 2nd level support;
Strong experience in improving operational processes through documentation and automation following ITIL methodology.