Desk Side Services - Gent, België - Axiom Software Solutions

Axiom Software Solutions

Geverifieerd bedrijf

Gent, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Job Description:

Role description:
Procurement of IT material (end-user equipment)
Deploy and install PC's
Inventory management
Strong Admin skills and IT knowledge.
good command of English

Position Summary

The URS Team members work with regional technicians, Local IT contacts and the End User Community providing support and delivering on the User Request Services for End User Equipment.

This position is an onsite End User facing position.

Role Requirements

Basic understanding of End User Equipment Asset Management
Basic understanding of Web Shop environments
Ability to work in multiple delivery and management tools
Ability to work with Vendors and Purchasing tools

Key Responsibilities

Provide support for End User Requests for all local Volvo Customers.
Ensure the ability to deliver equipment and support according to Service Levels
Ensure documentation and followup communications are performed in a professional way
Be the natural contact for endusers regarding questions around equipment orders
Troubleshoot and resolve system and order issues.
Provide or assist in reporting requests on as needed basis.

Essential Skills and Experience

A minimum of three years of IT experience
Excellent Analytical skills
Good Microsoft O365 Suite knowledge
Excellent Dutch and English language required
Demonstrated team player with a high degree of integrity, credibility, and confidentiality.
Ability to work independently.
Self-started and driven individual.

Working hours (onsite only)

from 08:00 to 17:00

About Company