Customer Service Specialist - Zaventem, België - Page Personnel

Page Personnel
Page Personnel
Geverifieerd bedrijf
Zaventem, België

3 weken geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving
Added 13/02/202
  • Customer Service
Specialist for DACH market

  • International company & dynamic team atmosphere

About Our Client:


A prominent medical company located in Zaventem is actively searching for an energetic and proficient Customer Service Specialist to become a valuable part of their team.

Their dedication to delivering top-notch health care solutions has established them as a reliable partner in the industry. Join them in their mission to improve patient care and contribute to the success of a growing organization.

The main tasks and responsibilities for a Customer Service Specialist focusing on the DACH market:

  • Manage and process customer orders for medical products with a focus on the DACH market (Germany, Austria, Switzerland).
  • Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
  • Collaborate with crossfunctional teams, including Sales, Logistics, and Quality Assurance, to ensure seamless order fulfilment.
  • Resolve orderrelated issues and discrepancies, maintaining a proactive approach to customer satisfaction.
  • Maintain accurate and uptodate records of customer interactions and transactions.
  • Communicate proactively with customers to provide order status updates and address any potential delays.
  • Assist in developing and implementing process improvements to enhance overall efficiency in order management.

The Successful Applicant:


Qualifications of a successfully Customer Service Specialist:

  • Previous experience in customer service, order management, or a related field.
  • Fluency in
    German is essential: additional proficiency in English & Dutch or French is a strong asset.
  • Strong communication and interpersonal skills.
  • Detailoriented with excellent organizational abilities.
  • Ability to work in a fastpaced environment and adapt to changing priorities.
  • Familiarity with medical products and regulatory requirements is a plus.

What's on Offer:


The following is provided by our partner:

  • Competitive base salary reflecting experience and skills.
  • Performancebased yearly bonuses.
  • Comprehensive health insurance coverage.
  • Employercontributed retirement savings plan.
  • 32 vacation days.
  • Ongoing professional development opportunities.
  • Employee assistance programs for health and wellbeing.
  • Opportunities for career advancement and growth.
  • Flexible work arrangements, including remote work options.
  • Companysponsored social events and teambuilding activities.
Join our dedicated team and contribute to improving healthcare services. We look forward to welcoming a new member to our growing family in Zaventem.

  • Contact
  • Charlotte Mathieu
  • Quote job ref
  • JN
    Job summary:


  • Sector

  • Customer Service
  • Sub Sector
  • Sales Order Processing
  • Industry
  • Healthcare / Pharmaceutical
  • Location
  • Zaventem
  • Contract Type
  • Temporary
  • Consultant name
  • Charlotte Mathieu
  • Job Reference
  • JN Remote or office
  • Work from home
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