Chief Technician - Braine-l'Alleud, België - Enterpryze Consulting Ltd.

Enterpryze Consulting Ltd.

Geverifieerd bedrijf

Braine-l'Alleud, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

**Chief Technician (Virtual Infrastructure)

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Working Location:Braine L'Alleud, Belgium**-
Security Clearance: NATO Secret**-
Language:High proficiency level in English language

**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience

Technical Expertise:

ü Practical proficiency in both on-premises and cloud technologies (both public and private)

ü Familiarity with the operations and standards of Infrastructure as a Service (IaaS), including physical and virtual servers, VMware hypervisor, and storage devices

ü Hands-on experience with virtualization using VMWare ESXi, blade and rack-mount servers, and Hyperconverged Infrastructure (vSAN)

ü Proficiency in managing software-defined storage systems

ü Competence in working with Linux and Windows operating systems, including Active Directory (A.D.), hardening, and patching

Cloud Operations and Management:

ü Practical experience in public and private cloud environments, covering IaaS, PaaS, SaaS, and cloud monitoring and optimization

ü Familiarity with at least one of the following containerization solutions: OpenShift, Docker, Kubernetes, or Tanzu

Collaboration and Communication:

ü Exceptional ability to function effectively within a team, provide IT support, and resolve technical issues

ü Willingness to stay updated on advancements in IaaS technologies

Documentation and Process Development:

ü Proficiency in documenting current designs and configurations

ü Ability to create and maintain Standard Operating Procedures (SOPs) and training materials

Communication Skills:

ü Outstanding verbal and written communication skills

Availability and Incident Response:

ü Willingness to respond to IaaS incidents even outside regular working hours

Desirable Qualifications/Experience:

Industry certifications related to virtualization, Linux operating systems, cloud, and containerization technologies
Service Provisioning Experience:

ü Previous work experience in a service provisioning organization

Understanding of NATO Responsibilities:

ü Familiarity with the responsibilities and structure of the North Atlantic Treaty Organization (NATO)

DUTIES/ROLE:

Daily Operations and Maintenance:

ü Guarantee seamless operation and upkeep of NISC IaaS Services, regardless of whether they are hosted on-premises, in private clouds, or public clouds

ü Perform system administration tasks for other IaaS-related assigned systems

Troubleshooting and Issue Resolution:

ü Identify and troubleshoot issues promptly, assisting in their timely resolution

Change Management and Documentation:

ü Follow change management processes diligently

ü Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones

Strategic Support and Coordination:

ü Provide advice and support to the IaaS Service Area Owner (SAO) and Service Delivery Managers (SDMs) throughout the entire capability lifecycle

ü Foster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities

SLA Compliance and Process Development:

ü Monitor compliance with Service Level Agreements (SLAs)

ü Contribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services

Reporting and Communication:

ü Prepare reports, briefings, position papers, and presentations for senior management during project development and implementation phases

Ad Hoc Responsibilities:

ü Undertake ad hoc tasks related to the NISC Business Area's responsibilities

Availability and Flexibility:

ü Be prepared to work during scheduled maintenances, service affecting activities, and contingency situations beyond regular business hours

ü Be on-call after working hours on weekends if necessary

Travel and Deployment:

ü Be ready to travel and work at various locations, including SHAPE/Mons, HQ Brussels, The Hague/Netherlands, or other datacenters in NCIA's responsibility as required