Young Talent Logistics - Zaventem, België - PepsiCo

PepsiCo

Geverifieerd bedrijf

Zaventem, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Overview:
We are currently recruiting young talents to work in supply chain and logistics roles at PepsiCo in Zaventem.

The order management role is a customer facing role, focused on process excellence within order acquisition and order processing systems whose purpose is to:

ensure that customers' needs are understood

- ensure that the product is delivered in accordance with customer requirements
- ensure efficient and effective capture and processing of customer orders
- deliver excellent customer service

You will work closely with the Customer Collaboration associate to define customer needs, with the Inventory and 3PL team to ensure orders are full filled, and with our data management and trade term teams to resolve and root cause issues that are preventing the smooth flow of orders within the systems.

You are a key contributor to ensuring customer satisfaction.

Responsibilities:

VMI (vendor managed inventory) order management (if applicable)
Management of semi automated and manual order acquisition
Management of Free of charge orders
Customer requested order amendments
Resolution of errors related to all orders including EDI (dependent on level of expertise)
Resolution of blocked orders due to system set up/ master data issues (dependent on level of expertise)
Manipulation of orders to maximize efficiency of delivery
Management of customer promotion program
Dealing with the issues arising from nonavailability of stock
Interact with our demand planning, Inventory

- and Sales Team to ensure all parties have the required information to effectively manage their part of the total supply chain

Emergency order handling
Backup of CS colleagues within BE

Qualifications:

Bachelor degree (eg logistics, administration, international commerce)
RPrevious experience in supply chain, logistics or customer service experience would be a plus
Strong eye for detail and are able to see connections in data, events and trends
Very good planning & organisation skills and can manage priorities and deadlines
Excellent communication skills and able to interact with different people and parties in a professional way
Highly customerfocused with a positive 'cando' attitude
Resultdriven, enthusiastic and have a high energy level
Team player and able to work in an autonomous and challenging work environment
IT literate (Outlook, Word, Excel)
Very good bilingual
(Dutch & French) with good knowledge of English