Front Desk Officer - Rochefort, België - Tero Group
Beschrijving
TERO is an Horeca & event group that wants to develop the most authentic products and experiences possible.We currently have in our Group, 4 complementary pillars - Tero Team building, Tero Houses, Tero Restaurants & Tero Sports.
We are conscious of our impact on our planet, our co-workers, our customers and our suppliers and take it as a mission to manage this impact with care.
We offer our varied clientele (B2C & B2B) local, seasonal food, locations where everything is designed to reconnect with oneself, with others and with nature; and recreational team buildings focused on active leisure.
Your responsibilities
The Front Desk Officer is responsible for the management of the customer experience in our Hotel located in Rochefort.
He/She is passionate about hospitality services with many years of experience. He/she is by nature enthusiastic and is naturally creating and developing a friendly, relaxed and caring atmosphere.
He/she has all the necessary experience to ensure, with the necessary team, the reception/catering/customer care/corporate event/day/evening activities and to offer an excellent consumer experience.
He/She will be able to manage the entire B2B and B2C demands from the first offer to the reception of the customer until his departure.
He/She will work in close collaboration with the Tero teams by being a source of proposals and action to define and develop the various packages in order to meet the various specific needs of the business and the customers.
He/She ensures sufficient communication with his teams, with customers as well as a presence in the field in order to better understand the business, the needs of our customers and our possibilities in order to respond to them.
Competencies
- Mastery of Horeca operations and especially in Hotel Management (label, reception, service, wines, etc.)
- Teamplayer & good internal communication
- Responsible, concerned, structured and dynamic
- Physiognomist, good ability to recognize customers and create relationships
- Smiling
- Flexible
- French and good level of English and Dutch
Type d'emploi :
Temps partiel, CDD, Freelance/Indépendant, Flexi-job, Saisonnier
Durée du contrat : 4 mois
Salaire : 1.400,00€ à 2.400,00€ par mois
Avantages:
- Éco-chèques
- Événements d'entreprise
Programmation:
- Lun-Ven
Types de primes et de gratifications:
- 13ème mois
- Dimanche ou jour férié majoré
- Heures supplémentaires payées
Langue:
- Français (Exigé)
Lieu du poste :
In person
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