Program Manager - Brussels, België - Ericsson
Beschrijving
We are looking for a senior Customer Project manager swap which has led successfully a swap program. Minimum experience on setup, deliver roll-out and optimized process.Responsibilities:
- You will establish and maintain the project plan baseline: define project scope, secure the vital resources and plans and supervise all activities
- Drive project execution: track project activities, supervise and handle changes, conflicts and critical issues
- Handle customer and partner engagement: lead customer relationship building confidence and trust, ensure project progress arranging meetings
- Develop the business: participate to contract preparation and to presales meeting
- Develop the CPM team : simplify processes, methods and tools with creative ideas
- Manage KPI and program reporting.
- Drive project execution in a complex environment including permitting, construction, integration, initial tuning and acceptance.
- Manage ASP delivery and excellence.
- Provides feedback to Contract Manager and Network Program Director regarding Customer lack of compliance to Contractual Obligations
- Participates in Risk Management Activities through Program life
- Responsible of operational and financial result of the Program
- Accountable for FAS Operational and Financial Governance
- Identifies and drives potential Sales opportunities
To be successful in the role you must have:
- Minimum experience of major swap project establishment and roll-out
- Min years of experience: years
- Global Chronos experience
- Experience in ICT Technologies
- Financial & Analysis Skills
- Understanding the business situations
- Consultative selling skills & Customer market insight
- Negotiation, Persuading & influencing Skills
- Project management, project planning & organizing skill
- Strategic management skill
- Occupational Health & Safety (OHS)
- Leading & supervising skill
- Proficiency with the English Language, Dutch is an asset.
- Full drive and a collaborative mindset: "You don't win unless the team wins"
Additional Requirements:
PMI certifications (The CPM is encouraged to be certified on the job stage that they hold)
Project sales process
Contract management & customer engagement
3rd pp suppliers management experience
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