Opex Consultant - Brussels, België - Immobel

Immobel

Geverifieerd bedrijf

Brussels, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Immobel Group, began operations as a real estate developer in 1863.

The Group creates high-quality, future-proof urban environments with a positive impact on the way people live, work and play, and specializes in mixed real estate.

Immobel Group is stock listed on Euronext Brussels.

With a market capitalization of over € 650 million and a portfolio of more than m2 of project development in 6 countries (Belgium, Grand Duchy of Luxembourg, Poland, France, Spain, Germany), Immobel occupies a leading position in the European real estate landscape.

The group strives for sustainability in urban development.

Furthermore, it uses part of its profits to support good causes in the areas of health, culture and social inclusion.

Immobel has set on an ambitious journey of integrating and centralising its IT-landscape.

Huge steps have been taken in digitalising the E2E journey that the customer takes throughout the company and integrating the different systems.

The Opex Consultant will evaluate current business processes, look for best practices to improve customer service, reduce costs, and make the best use of company resources, in order to facilitate a resilient grow for Immobel in its different entities.

In addition, he will support the implementation of digital solutions to enhance quality and efficiency of processes, giving Immobel a competitive advantage in the market.

He will work in close collaboration with the Head of Continuous Improvement and IT in the roll out of the formation roadmap.

Responsibilities:

Together with business stakeholders, map, analyze and reengineer business processes
Identify business critical issues, build hypotheses and falsify these with facts and data analysis
Map the customer journey and support business in identifying and implementing actions to improve quality and customer satisfaction
Help business in defining KPI's, establishing dashboards and promoting a culture of performance management
Foster a culture of continuous improvement by tackling problems together with business stakeholders, monitoring results and taking corrective actions in case of deviations
Coach managers in creating an environment of empowerment and employee engagement that fosters personal growth and development
Facilitate workshops and help business stakeholders come to a common understanding
Help the IT department with the definition of business requirements, coordinating stakeholders and implementing IT projects EndtoEnd
Assist the IT department with the EndtoEnd implementation of IT projects going from definition of business requirements, coordinating stakeholders to enduser testing

Skills:

You have 24 years of experience in operational excellence projects in a big four (or similar) company
A 'lean' background is a strong plus.
You have very strong analytical skills
You have excellent communication skills (oral and written).
You have strong leadership and interpersonal skills
You are a problemsolver and eager to learn
You are a team player and easy to work with
You are flexible, result oriented and work well in a challenging environments
You can easily adapt to different environments and stakeholders
You are persistent, always asking for the 'why' of things
You are fluent in Dutch, French and English.
Experience in delivering IT projects is a plus

Our offer:

Attractive salary and a unique career with various development opportunities.
Passionate and motivated colleagues
An open, flexible and supportive corporate culture
One of the largest pipeline of highquality, futureproof real estate projects with a strong focus on sustainability and environmental wellbeing
Individual coaching by an OPEX expert