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Customer Service - Brugge, België - Talentus

Talentus

Geverifieerd bedrijf

Brugge, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Talentus' HR experts put you in touch with your future employer. These passionate specialists work for medium-sized Belgian companies. They make it their mission to let your talent blossom in a job that suits you like a glove.

Functie:

As a
customer service representative you will be responsible for
communication with customers. Specifically, you will be deployed for the
Italian market. Furthermore, you will assist with orders, possible complaints and errors.

Some of your duties and responsibilities:

Daily, you will be deployed to
handle and follow up transport orders;
Responsible for
reporting problems and delays in a proactive manner to the customer;
You will handle
extra charges and if possible you will
recover these charges;
Capable of
thinking with the customer in a creative and costeffective manner to
solve problems together;

-
Working together in a team is not a problem for you.

Aanbod:

What can you expect in exchange for your efforts?

You will work a
rotating schedule between
8am and 6pm;

-
Full-time contract with a dynamic, international company with an eye for new technologies;
-
Competitive salary package complemented by numerous fringe benefits such as meal vouchers;

Company that takes into account its employees and offers
career opportunities within the company;

-
Internal training on the job;
-
Recreational opportunities (ping pong, snooker table) and the possibility to exercise at work (fitness, yoga);

Throughout the year,
team building activities are organized to optimize team spirit.

Profiel en vaardigheden:

For the
customer service representative position, we are looking for someone with the following strengths:

You have a
bachelor degree or equivalent through
experience;:
Several years of
relevant experience in
customer service or in the
logistics sector;
Fluent in
English and
Italian both
written and
spoken;:
Knowledge of
Dutch is
not required for this position;
Fluency with
MS Office: including programs such as Word and Excel;
You are a
team player;
You have
communication skills, as you are able to assist customers with problems and questions;

-
Negotiating and acting
assertively in a friendly manner is not a problem for you.

Over de organisatie:

Our client is a well-known international company located at the port of Zeebrugge. They are a leading provider of integrated supply chain logistics and intermodal transport solutions.

Headquartered in Zeebrugge, they spread their activities across more than 35 European countries specializing in transport and logistics between the UK, Ireland and continental Europe.

They are also aware of the environmental impact of their business and are therefore committed to sustainable intermodal logistics.

Employees are the cornerstone of the company's success, which is why they continually invest in training, development and career opportunities.

For them, we are recruiting a
Customer service employee for the
Italian market to join the team.