ARUNPRASATH RAJENDRAN
Aangeboden diensten: Networking, Hardware & System Admin , Laptop reparatie , Cloud Engineers , IT-ondersteuning , Ondersteuning en IT
Over ARUNPRASATH RAJENDRAN:
Looking forward for a challenging and significant career, to work in
Professional environment where I can enrich my skills and work
towards the organizational goals. Patient-focused IT Administrator
offering 10+years background driving quality improvements and
coaching staff to reach full potential. Experience in supporting
Investment Banking/financial environment .Strong organizational,
communication and multitasking abilities. Expertise in managing IT
records, evaluating staff performance and developing continued
care plans.
Ervaring
IT Admin
Jun 2022 - Mar 2023
Ahana Hospitals, Madurai
* Lead and assisted technical upgrade projects for clients by working
and coordinating with consultants and developers for integration.
* Oversaw on-site IT engineer dispatch plans, creating per-defined
response scenarios for common malfunctions and service call types.
* Interfaced with high-level client personnel, collecting performance
feedback and integrating positive and negative evaluations into
future IT policies.
Field Support Engineer
Oct 2017 - Jun 2022
Mobile Bazaar, Madurai
* Managed administrative tasks such as maintaining customer
service logs and internal service records.
* Provided technical support to troubleshoot, repair and maintain
operational efficiencies in hydraulic, mechanical, and electrical
systems.
* Scheduled service calls according to customer location and
urgency of need. * Walked clients and internal staff through
troubleshooting steps to resolve common software issues.
* Performed onsite installation, modification and maintenance of
systems and equipment.
* Disassembled and reassembled complex machinery to repair or
replace worn or malfunctioning components.
* Repaired and calibrated systems and equipment post-installation.
* Examined faulty equipment, interpreted reports and analysed
customer complaints to diagnose equipment malfunction.
IT Systems Administrator
May 2009 - Sep 2017
Connoisseur Investment Pvt Ltd-Madurai
* Diagnosed and resolved hardware and software issues. * Monitored
networks and network devices to resolve technical problems quickly.
* Resolved & escalated issues with knowledgeable support and
quality service.
* Planned and implemented upgrades to system hardware and
software.
* Diagnosed and executed resolution for network and server issues.
* Maintained flexible schedule to respond after-hours calls, weekend
implementation, installation and update of servers.
Onderwijs
Bachelor of Engineering : Computer
Engineering
May 2009
SACS MAVMM ENGINEERING COLLEGE, MADURAI
In Sacs Mavmm Engineering College with 60% Aggregate.
XII
2005
SBOA MATRICULATION HR SEC SCHOOL, MADURAI
Standard XII with 72% Aggregate
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