Chinbat Mungunzaya

I am a data analytics enthusiast with industrial experience from ABIT Inc. (Japanese IT company) to the leading medical consulting company SUAZIO, equipped with business skills like marketing, data analysis, project management, sales, and customer service. 

ABIT Inc.                                                                                                                            Tokyo, Japan

SYSTEM ENGINEER (Full time)                                                                            

• Focus area: System Maintenance, IT Project Management, Customer support, Data visualization 
• Handled maintenance and support of the system used by a pharmaceutical company, always ensuring information security and confidentiality. Created incident tickets and promptly notified users and system owners when system incidents occurred.
• Created monthly reports from the system’s data for users and system owners.
• Developed system incident recovery plans and audited user permissions across the system.
• Successfully managed and completed 50+ implementations/projects to improve the system within budget.
• Solved complex technical problems for 300+ customers from all over the world.
• Translated official documents for system implementations from English to Japanese and vice versa.

SUAZIO Inc.                                                                                                            Antwerp, Belgium

MARKET RESEARCHER (Project-based contract)                                                    

• Focus area: Market research, Telephone interviewing, Data Analysis, Reporting, Multi-task 
• Surveyed over 200 medical personnel in Japan and America to gather data on healthcare equipment usage and preferences, resulting in a comprehensive report. 
• Analyzed the data set of hospitals to find the relevant interview participants and assessed the answers from respondents. 
• Collated and assimilated interview data into a clear, concise final report for the executive-level team's review in English.
• Translated questionnaires into Japanese to capture qualitative feedback regarding products.