Melissa Schneider

Qualified legal operations and client manager with significant experience in entity management. Similarly, dedicated paralegal, skilled in the organization, analysis and drafting of legal documentation. Graduating law school in June 2023.

Legal operations manager & Client Success Project Manager

Paralegal in criminal and corporate law

At first legal operations manager, promoted within 6 months of service to full client project manager of multiple client relationships.

Planned, coordinated executed and followed up on recurring and non-recurring corporate housekeeping processes. Ensured timely delivery with KLEA, a legal project management software. Reviewed corporate housekeeping documentation. Acted as a first point of contact for clients. Identified upsell opportunities within the client portfolio. Managed client expectations and communicated towards external stakeholders with the appropriate level of seniority. Created transparency towards internal stakeholders on progress, status and client satisfaction. Acted as a trusted partner to an international network of local legal experts. Provided roadmap input for the in-house developed Legal Entity Management System. Provided input for a know-how platform. Trained legal operations managers at lower level of seniority.