Yan DJ

12/2007 - 06/2025 Moneytrans Belgium | Brussels, Belgium.

FinTech company that provides financial services (Money transfers,

Current account, Currency exchange, Multi-service Application)

Branch Manager - Commercial advisor | Employee

2024 - 2025

Involved in the Success team for a new product, the SMILE account

(debit card Mastercard).

2020 - 2021

Achieved the highest sales volume for an innovative Multiservice

App product (Online transportation ticket).

2018 - 2019

Obtaining professional awards and achievements for a new

product, EASY Card (prepaid Mastercard).

Customer service at the counter, by phone, and also online (information,

assistance, and solutions);

Microsoft tools knowledge, and leadership;

Administrative support (drafting documents, managing emails, and incoming

mail);

Verify customer identification and control of the financial data of the client

and coordinated with the Claims Officer, IT Support team, and Compliance

department

Compliance control: to obtain more information from the client to verify the

origin of funds used in transactions;

Count and organize cash registers (in euros and foreign currencies);

Reconcile transactions (money transfers, currency exchange, multi-service

items, and, and other financial services);

Managing daily operations (deposits, withdrawals, transfers, opening

accounts, and following up on the cards);

Maintain up-to-date knowledge of banking regulations;

Refer customers to other banking services.

——

11/2006 - 11/2007 La Cure Gourmande SPRL | Brussels, Belgium.

French artisanal manufacturing of biscuits, confectionery, and chocolates.

Sales representative | Employee

Customer engagement;

Store presentation;

Sales and transactions;

Product and stock knowledge.

EDUCATIONS :

1996 UNIVERSITY | UNIVERSITAS UDAYANA Jimbaran, Bali, Indonesia. | Tourism and Travel | D1 | Not graduated (Interrupted studies due to family circumstances).

1987 - 1993 HIGH SCHOOL | SMAN (Sekolah Menengah Atas Negeri) 1 | CIKAMPEK, West java, Indonesia | Diploma (Equivalent/ translation | Belgium).

——

TRAINING - COURSES :

12/2023 - 12/2024 Moneytrans Belgium | Money laundering | LCB-FT training | Brussel, Belgium.

11/2006 - 01/2007 Languages courses | Dutch | D.O.V | Strombeek-Bever, Belgium

02/2002 - 02/2005 Languages courses | French | CPAB - EPFC | Brussels, Belgium.

08/1993 - 11/1993 Languages courses | English | Executive English Program (EEP) Bandung | West Java, Indonesia.