Residential Security Clerk - Brussels, België - US Embassy Brussels

    US Embassy Brussels
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    Beschrijving

    Overview

    Hiring Path:
    • Open to the public
    Who May Apply/Clarification From the Agency: For USEFM - FP is 09. Actual FP salary determined by Washington D.C.

    All Interested Applicants / All Sources

    Post policy update: Inbound USEFM applicants DO NOT have to wait until they are within 90 days of arriving at post to apply.

    If the candidate meets all of the onboarding criteria they could start working as of immediately. Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type Details: Indefinite subject to successful completion of initial one-year contract. Marketing Statement:

    We encourage you to read and understand the before you apply.

    Summary:

    The work schedule for this position is Full Time (38 hours per week)

    Start date: Candidate must be able to begin working within a reasonable period of time (15 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

    If the candidate meets all of the onboarding criteria they could start working as of immediately.

    Supervisory Position: No Relocation Expenses Reimbursed: No

    Duties

    Serves as the Residential Security Clerk and assistant for the Regional Security Office (RSO) within the Residential Security Unit (RSU) and is the lead for all administrative functions and requirements. Acts as liaison between the Residential Security Coordinators (RSC), security vendors, GSO Housing and Procurement, Financial Management Office, and Facilities Office.

    Customer Service: Serve as the first point of contact for Residential Security Unit (RSU) customers (FSOs and EFMs residing in COM housing). Receive and process quotes for equipment and services from vendors, enter and track procurement requests, and follow-up with vendors and related Mission offices in an expeditious and efficient manner. Assist in scheduling user briefings, installation or repair appointments, RSU meetings, and maintain related calendars. Effectively handle incoming phone calls, emails, and inquiries with professionalism.

    Coordination: Coordinate RSCs, Facilities, and GSO Housing efforts in providing the best service possible regarding RSO's commitment to the provision of safe and secure housing while on assignment to Tri-Mission Brussels. Track arrivals and departures to ensure that security upgrade surveys and approvals for new and existing leases are delivered in a timely and accurate manner. Interface with GSO Housing and Facilities to monitor which properties will be renewed or dropped from the Embassy Housing pool. Schedule surveys and installations in cooperation with RSCs, Facilities, GSO, landlords, contractors, vendors, and tenants.

    Administration: Manage all RSU files and documentation. Covert data into completed surveys. Prepare and maintain all RSU electronic and paper files in an efficient and orderly manner (using the DS Certified Application). Ensure that all installations and repairs related to certifications and recertifications are completed and documented. Prepare internal and external correspondence for the RSO's signature with little need for correction. Draft funding request cables for ARSO and DS/PSP review and approval. Track the properties due for 5-year annual inspections. Assist GSO with key control and accountability. Order and manage RSU office supplies to ensure availability for daily operations.

    Qualifications and Evaluations

    Requirements:

    EXPERIENCE: One year of progressively responsible office experience that combined/included receptionist, customer service, administrative, and clerical duties.

    JOB KNOWLEDGE: Knowledge of standard office procedures. An understanding of the importance of quality customer service and the principle of confidentiality needed in an embassy and security office environment

    Education Requirements:

    High school diploma or the equivalent is required.

    Evaluations:

    LANGUAGE: Fluency in English. Good working knowledge in French and Dutch. This may be tested.

    SKILLS AND ABILITIES: Candidates must possess a combination of skills and abilities to help ensure the safety and security of the Tri-Mission Brussels community. These include excellent oral and written communication, customer service, conflict resolution, teamwork, attention to detail and to protocol, problem-solving, and organizational skills.

    EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

    Qualifications:

    All applicants under consideration will be required to pass medical and security certifications. All candidates must be able to obtain and hold a Sensitive But Unclassified (SBU) certification.

    Benefits and Other Info

    Benefits: Agency Benefits:

    Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Brussels may receive a compensation package that may include extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program etc.

    For EFMs, benefits should be discussed with the Human Resources Office.

    The pay plan is assigned at the time of the conditional offer letter by the HR Office.

    Other Information:

    HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

    HIRING PREFERENCE ORDER:

  • AEFM / USEFM who is a preference-eligible U.S. Veteran*
  • AEFM / USEFM
  • FS on LWOP and CS with reemployment rights **
  • IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 ("Certificate of Release or Discharge from Active Duty"), equivalent documentation, or certification. A "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

    ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

    For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following .