Executive Housekeeper - Spa, België - Les Bains de Spa

Beschrijving

Main purpose of the job
The Executive Housekeeper is a senior management role responsible for overseeing and managing the housekeeping operations. This position plays a critical role in maintaining high standards of cleanliness, organization, and guest satisfaction. The Executive Housekeeper leads a team of housekeeping staff, ensuring efficient daily operations and adherence to cleanliness standards.


Reporting structure & Communication

This function reports to:
Rooms Division Manager / General Manager

Internal communication with and support other areas of the team


Main tasks/Responsibilities

Note:

_This job description is an outline of the job; both parties understand that additional tasks and responsibilities may be added depending on the circumstances however these additional tasks and responsibilities will be relevant to the tasks and responsibilities already mentioned in the job description.

_

• Housekeeping Operations
• Supervise and coordinate the daily activities of the housekeeping department.
• Ensure cleanliness, order, and aesthetic appeal in all areas of the hotel.
• Staff Management
• Recruit, train, and supervise housekeeping staff, including room attendants, laundry personnel, and housekeeping supervisors.
• Schedule and organize staff duties to meet occupancy and guest service requirements.
• Quality Control
• Implement and maintain high cleaning standards throughout the hotel.
• Conduct regular inspections to ensure all rooms and public areas meet or exceed cleanliness expectations.
• Inventory and Supplies
• Manage housekeeping supplies, including linens, cleaning products and amenities.
• Monitor inventory levels, place supplies, and ensure costeffective stock management.
• Finance Management
• Develop and manage the Housekeeping Management, ensuring efficient use of resources.
• Implement costcontrol measures while maintaining service quality.
• Training and Development
• Conduct training programs for housekeeping staff on cleaning procedures, safety protocols, and customer service.
• Foster a culture of continuous improvement and professional development.
• Guest Satisfaction
• Address guest requests and concerns related to housekeeping promptly and effectively.
• Collaborate with other departments to enhance overall guest experience.
• Health and Safety Compliance
• Ensure compliance with health and safety regulations and cleanliness standards.
• Implement and enforce proper handling of cleaning chemicals and equipment.
• Reporting and Documentation
• Maintain accurate records of housekeeping activities, including roomstatus reports and maintenance requests.
• Provide regular reports to the management team on housekeeping performance and key metrics.

Qualifications and Requirements

• Bachelor's degree in Hotel Management or relevant field.
• Proven experience in housekeeping management within the hotel industry.
• Strong leadership and organizational skills.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Familiarity with housekeeping management software.
• English and French in word and writing; Dutch or German is considered as a plus.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• The Executive Housekeeper is integral to ensuring a clean, comfortable, and visually appealing environment for guests, contributing significantly to their overall satisfaction and success of the hotel._

Salary:
From €4.300,00 per month


Ability to Commute:

• Spa (required)

Ability to Relocate:

• Spa: Relocate before starting work (required)