Functional Analyst - Gent, België - Entico
Beschrijving
We are looking for a "Functional consultant Dynamics CRM" for Brussels
Ref
Description/Profile
- Analysing the needs of internal customers.
- Collect the questions, analyse with the architect(s) and analysts, design a prototype in Dynamics
- Validated the requirements and prototype to the developers
- Test out the delivered solution and validate it
- Work according to the scrum principles
- Having experience as a product owner is a plus
- Good coaching & training skills is a plus
- Quality assurance
- Write the test scenarios
- Test the final solution as proposed to the end users
- Document the test results
- Solve testing problems and retest
- Experience with Microsoft Dynamics Customer Engagement CRM
- Experience with the configuration of Microsoft Dynamics D365 CRM, Sales, Servicing and/or Omnichannel
- Experience with analysis tools: process modelling, user stories, acceptance criteria, etc.
- Experience with JIRA, SVN
- Experience with methodology: Agile, Object oriented
Offer
Freelance employee or employee, both are possible
Details
Start: 04/2023
Location:
Brussels or Ghent (2 days on site)
Languages:
French or Dutch and fluently in English
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