noc analyst - Nivelles, België - Synergie Belgium

    Synergie Belgium
    Synergie Belgium Nivelles, België

    2 weken geleden

    Synergie Belgium background
    Beschrijving
    Bedrijfsomschrijving

    At we're rethinkingretail. Through digital innovation and unique store experiences, we're servingour consumers with the world's best sports, premium and luxury brands globally.As a leader in the industry, we're elevating the retail experience for our consumersthrough our collection of established brands, including Sports Direct,FLANNELS, USC, Frasers, and GAME.

    Functieomschrijving

    We are seeking atalented and bilingual NOC Analyst to join our Network Operations Center (NOC)team. As a NOC Analyst, you will play a critical role in monitoring,troubleshooting, and ensuring the smooth operation of our networkinfrastructure. The ideal candidate will speak both English and Spanishand possess strong technical skills, analytical thinking, and excellentcommunication abilities.

    The roleinvolves;

    • NetworkMonitoring:
    • IncidentResponse:.
    • BilingualSupport:
    • Maintain accurateand up-to-date documentation for network configurations and procedures.
    • Escalate issuesto senior team members or other departments when necessary.
    • Provide technicalsupport on a range of network hardware, predominantly Cisco.
    • Working withnetwork team for troubleshooting to isolate and diagnose common networkproblems.
    • Provide remotesupport to Field Engineers working on faults.
    Functie-eisen
    • Bachelor's Degreein Information Technology, Computer Science, or a related field (or equivalentwork experience).
    • Proven experienceas a NOC Analyst or in a similar network support role.
    • Familiarity withnetwork monitoring tools and troubleshooting methodologies.
    • Understanding offibre and copper cabling, constraints, technologies, grades, distances,applications.
    • TroubleshootingWAN connection types including xDSL, FTTC, FTTP, and Ethernet.
    • TroubleshootingWireless WAN connection types including Cellular, Wi-Max, Satellite.
    • Fluency in bothEnglish and Spanish is essential.
    • Ability tocommunicate technical concepts effectively in both languages.
    • Relevantcertifications such as CCNA, CompTIA Network+ are a plus.
    • Equivalentdemonstrable experience and working towards certifications acceptable.
    • Strong analyticaland problem-solving skills.
    • Excellentcommunication and interpersonal skills.
    Arbeidsvoorwaarden
    • 3 days of teleworking
    • Gross salary between 2500 and 3000
    • 100 euros of net expenses
    • 6 Days off for overtime per year
    • 6,50 of meal voucher
    • Smartphone
    • Pension insurance