Customer Service Support - Brussels, België - Pauwels Consulting

Pauwels Consulting

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

In het kortbrussel / bruxelles
bediende, freelancer
40 uur per week

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Customer Service Support (French/Dutch): Corporate & Logistics

Sales & Customer care
Every day, we rise to the challenge to make a difference, and here's how the Customer Service Support role will make an impact. To bid service to customer first, without losing integrity. He or she will make sure that all customers are serviced appropriately so that they leave happy.
Provide help to customers
Treat orders from A to Z and ensure the following up. Be the helpdesk for customers and representatives. Have direct contact with customers and assist them with their questions.
Resolve complaints
Process the complaints and reply to inquiries.
Assist internal customers
Work closely with the sales department, supply chain and external warehouse.
Respect & Followup Process
Responsible for the creation and follow up of the customer and material master data.
Responsible for the input of new prices and conditions of the products sold to our customers
Referentienummer

Wat zoeken wij?
**- Fluent in Dutch & French, knowledge of English

Knowledge of SAP is nice to have
Genuine interest to help customers
Ability to solve problems, stress resistance
You have a thoughtful, friendly and positive attitude & good communication skills

Wat bieden we aan?
**- Challenging projects based on your interests and skills

Personal followup and clear, transparent communication both before and after commencement of employment
Possibility to follow extra training
Inspiring network events and legendary after work drinks
Strong network of industry leading clients
Expertise within IT, Engineering and Life Sciences
A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employees