Human Resources Coordinator - Nazareth, België - Perrigo

Perrigo

Geverifieerd bedrijf

Nazareth, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold.

Help us do it.

Description Overview:

As HR Coordinator - Employee Lifecycle Services, you will be part of our People Solutions function, our team of HR Rockstars with the mission of supporting the execution of HR services that deliver value to the organisation, while driving efficiency, effectiveness, and delivering a superior employee experience

You will be responsible for delivering high impact HR services to Perrigo employees in Belgium, enabling them to be at their best by providing excellent support and timely resolution to all their HR related requests and administering all activities related to employee lifecycle processes, from Hire to Exit, ensuring they are consistently completed accurately, on time, in full compliance with defined standards and procedures, and to full stakeholder satisfaction

Hybrid Working Pattern offered - blend of on and off-site work located in Nazareth Office. (Offices relocating to Ghent City Centre in Q2 of 2024).

Scope of the Role:

Support colleagues throughout their employment at Perrigo

Administer a busy service request queue, supporting the triage and assignment of queries
Manage inquiries & support requests raised by Perrigo employees, managers and HR colleagues, through to resolution or escalation
Ensure agreed service levels are met and issues are resolved in a timely manner, further escalating to the relevant specialist teams when required, in line with the People Solutions escalation process
Maintain employees' information in SuccessFactors and associated local and global HR & Payroll systems ensuring it is up to date, accurate and complies with GDPR/Data privacy & protection regulations, legal compliance and Perrigo standards.
Share relevant data updates with other internal & external parties as defined in our People Solutions Standard Operationg Procedures and Work Instructions
Administer leave of absence requests (maternity, paternity, adoption, parental leave, etc.) ensuring all necessary details are appropriately recorded in SuccessFactors as well as transmitted to payroll teams to ensure accurate payroll processing
Monitor & report on key data/dates over the lifecycle of employees, flagging any required actions (immigration, probation, etc.)
Maintain employee files (electronic & physical files), regularly archiving and flagging documents that require purging in line with standards and regulations
Actively participate to huddles and meetings, facilitating the sessions inturn, monitoring and reporting on KPIs, raising issues for escalation and/or follow up with Team Leads and/or Specialists where appropriate
Proactively ensure all selfservice information and guidance on all of our employee lifecycle processes, is up to date, relevant and accessible to all Employees and People Managers
Ensure a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times.
Build relationships with endusers and stakeholders, understanding their needs and actively seeking their feedback. Follow up on their feedback and translate into concrete actions to improve performance and employee experience
Foster a culture of service excellence with your colleagues, rolemodelling this and coaching other peers to deliver true best in class services to all

Experience Required:

Highly organised, with a demonstrated attention to detail and ability to handle multiple tasks, prioritise, meet deadlines and maintain high quality work
Strong analytical & problem solving skills, process oriented
Experience of working in a multinational, multilingual and culturally diverse environment, both locally and remotely serviced
Efficient use of MS office and other key business tools
Native Dutch speaking and writing
High level of English language proficiency as this is Perrigo's most widely spoken language.
Excellent interpersonal and collaboration skills required to work with all levels of business leadership, business users and functional teams
Confidently able to successfully deliver services and have high quality interactions with Business Partners and Customer groups
Able to select the most appropriate method of communication to any given situation and tailor approach accordingly to ensure the most receptive audience and the best likelihood of influence and success.
HR Qualification or equivalent, with accurate knowledge of labour and social laws and regulations in Belgium
Previous experience as an HR Coordinator or similar role
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disabi