Firewall Coordinator - Mons, België - Vector Synergy

Vector Synergy

Geverifieerd bedrijf

Mons, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Location:

Mons, Belgium

Security Clearance:

NATO Secret

Reference No:

SC2024/003563 / Mons

Skills, knowledge, experience required:

Proven experience on Configuration Management and Firewall rules management;
Experience with ITIL change and configuration management best practices;
Extensive knowledge of concepts of central management with distribution execution;
Experience leading and facilitating meetings and committees with various stakeholders;
Experience in working as part of a technical team;
Experience in the following Microsoft tools: MS Excel, MS Power Point, MS Outlook, MS Word;
Experience in provide Project Management support;
Basic familiarity with networking concepts including routing, switching, and IP addressing;
Strong technical understanding and experience working with various IT Service Management related tools and technology, including but not limited to BMC Remedy ITSM Suite;
Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle);
Sound knowledge of Service Design, Service Transition and Service Operation processes and principles according to ITILv3/v4;
Sound knowledge of NATO's missions and exercises, as well as peacetime architecture and operations;
Strong technical understanding and knowledge of all aspects of modern CIS infrastructure, including cloudbased solutions used by large and globally disperse organization;
Strong understanding and experience working with complex systems and architecture frameworks;
Strong awareness of business priorities and objectives and how to manage and priorities the technical activities to support the business;
Ability to work independently and manage multiple tasks simultaneously;
Strong analytical and creative problemsolving skills to resolve complex issues;
Demonstrated ability to derive meaningful metrics and guidance from system data and trends;
Ability to work in a fastpaced, dynamic environment with the ability to manage multiple priorities and projects simultaneously;
Exceptional communication, interpersonal, and leadership skills, with the ability to collaborate effectively with technical and nontechnical stakeholders;
Strong policy, process, and procedure skills;
Ability to clearly articulate ideas to senior leadership orally and in writing.

Desirable:

Knowledge of IT Service Management through completion of formal certification in ITILv3 or v4 at the Foundation level or higher;
Working experience in International or Multinational Organizations as well as in military environments;
Indepth knowledge of NATO responsibilities, structure and organization, including ACO and ACT.

Duties/role:

Developing and updating as required a documented Firewall Change Management Process;
Overseeing the entire FW process execution within VeVA MN, under the lead of the VeVA Service Management Working Group (SMWG);
Establishing coordination channels with other relevant stakeholders in the FW Change Request (FWCR) Process (VeVA Configuration Manager, NCIA Configuration Manager, NCIA BPS team, SMA Design Authority, etc.);
Acknowledging and fully understanding the VeVA Architecture Definition (Service Level 2 Diagrams) for every technical domain (COMMS, CORE, COI);
Updating the Architecture Definition Service Level 2 Diagram in case of errors depicted in the management tool deviating from the agreed Architecture Service Diagrams (input for updates are coming from MPNs and VeVA CM);
Proactively escalating to relevant process owners (VeVA CM, NCIA CM, MNPs CM, etc.) on errors found in the FW rules;
Creating the Consolidated FWCR List in the management toolset, including the creation and submission of all manual FWCR that have not been automatically identified by the management tool and based on the Architecture Service Diagrams;
Adding all manually created FWs, including the nonfederation facing, to the management tool to ensure all rules are contained in a single database;
Ensuring that the manual process is recorded in a process document and automated where possible;
Endorsing that a list of 'always open' ports is confirmed by BPS;
Verifying by exception the Firewall Rules compliancy;
Acting as a single point of contact for the Deployable CIS Support Group (DSG) Deployed Network Operations Center (DNOC) / CIS MN OPCEN L2 Technician for FW rules troubleshooting (for every technical domain, COMMS, CORE IS, DCOI Services);
Interacting with NCIA BPS to trigger/monitor FW Rules Implementation and collect and react to their feedback about any FWCR issue;
Monitoring and coordinating as required the FWR for the NATION to NATO, and FWR NATION to NATION are created, stored, and managed by the NATIONS in the management toolset.;
Proactively verifying the accuracy of the automatically produced FWCR List, and authorizing