- Providing information and assistance to customers.
- Promoting and selling company products or services.
- Documenting customer interactions and feedback.
- Collaborating with other departments to address customer needs.
- Ensuring customer satisfaction and loyalty.
- Handling customer transactions and orders when applicable.
- Fluent in Dutch and French (both written & spoken), with a good level of English.
- Strong communication and interpersonal skills.
- Problem-solving abilities with empathy and patience.
- Adaptability to work in a dynamic and fast-paced environment.
- Team player who can collaborate with colleagues and other departments.
- An attractive salary with extra-legal benefits.
- The opportunity to work in freshly renovated offices in Brussels
- The chance to take part in team incentives or certain sports courses (yoga, fitness, etc.)
- At least one day of teleworking per week, with an additional week of remote work abroad.
- A four-day trip abroad for all new joiners.
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Customer Service in de Fashion Industry
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