Business Process Analyst - Brussels, België - Juvo

Juvo

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

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Beschrijving

Location:
Brussel, 50% remote
As Business Process & Improvement Analyst you are an important actor of the transformation of the Retail Business.

You will play a key role in the changes by translating the Retail vision of Transformation into value driven and structured solutions.

RESPONSIBILITIES

You collect the vision of a retail ambition or problem statement into a clear and structured list of Business Requirements.

This will be the strong foundation of a successful project (with or without IT development).

This means:

You formulate the requirements in business case with measurable benefits;
You highlight the main drivers of success by collecting;
You offer an understandable view of the process in scope. You design and document with visuals;
You inspire for changes by providing actionoriented recommendations. Your conclusions are strong and factual. They are funded on data, indicators, interviews, workshops, surveys, models, and metrics. They are documented in precise and simple language;
You realize the changes in an agile way. You are the reference for the business requirements, and you organize the activities to collect the requirements, prioritize, define the acceptance criteria, and respond to the changes (new requirements, new

constraints, impediments, etc.). You can initiate a lean project that you will lead and take leads and ownership roles for some deliverables of the project;

You connect the project and the business. You clearly inform the sponsors about the value delivered and how it progresses in time. You explain the project risks and opportunities and your recommendation. You can use storytelling to share with the end users what the changes mean for them. You encourage feedback and you are not afraid to challenge others;
You are business expert and the voice of the business in IT projects: You facilitate the communication between the business and IT by organizing workshops and reviews. You are strongly involved in all phases of the development.

At every step, from requirement to testing, you ensure the business objectives are realized:
you provide impact analysis, requirements; you validate the tests and support the testers;

You are a proactive challenger: you follow the indicators, you see waste in the process, you anticipate changes and search for process improvement opportunities.

PERSONAL SKILLS

Selforganized;
Proactive;
Result driven;
Eager to learn;
Communication skills;
Understanding of business strategy;
Team player;
Knowledge sharing;
Multitasking;
Languages; English and Dutch/French.

MANDATORY SKILLS

Agile / Scrum Experience in Agile / Scrum team;
Process 12 years of experience in business analysis practices preferably in an Agile delivery environment;
Strong affinity and understanding of energy sector and more specifically the Retail (Energy Supplier) processes;
Affinity with functional domain;
Affinity or experience in either:

Customer Relationship Management:
Salesforce; SAP(-ISU).

Energy Market Exchange processes:
MIG6.

Dienstverband:
Voltijds, Freelance

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