CRM Project Manager - Antwerpen, België - Nigel Frank International Limited
Beschrijving
CRM Project Manager & Consultant, AntwerpSP_
CRM Project Manager & Consultant, Antwerp
This is a great opportunity to make a difference for our customers, with your gained knowledge and experience, within a global and fast growing company, but with a personal and local character.
Your extensive training and familiarization period will mainly take place in the office during the first 6 months, but at the same time you will also walk with your fellow consultants at the clients.
In your role, you will spend 3 to 4 days a week on-site at customers to implement our CRM Software.
You are also regularly at the head office in Wilrijk (Antwerp) for meetings and consultation with your colleagues.Roles responsibilities:
Independently coordinate implementation projects.
Monitoring the quality, lead time, budget, scope and actions for the delivery of the projects with attention to optimal customer satisfaction.
Actively communicates implementation activities with stakeholders including MT PSG, Sales and Support according to established matrices.
Responsible for adhering to the agreed implementation methodology.
Ensure proper follow-up of issues and escalations within the internal organization.
Translate business process issues into a conceptual and functional CRM solution based on customer requirements.
Your skills:
2-5 years of work experience working with CRM software as an Analyst, Consultant and/or Project Manager.
Good knowledge of the basic functionalities and basic structure of CRM software
Customer and service oriented attitude
Strongly developed communication and social skills
Persuasiveness, initiative, proactive, analytical
Knowledge of different customer processes across the industries
Excellent knowledge of the Flemish language. French and English language is a plus.
Valid driving license
They offer:
A full-time position and salary up to 5.000€ gross p/m.
Joint Committee 200 applies
Bonus scheme
23 leave days supplemented with seniority days
Hospitalization insurance
Laptop, cell phone
Company days
Fixed daily allowance
Flexible working hours and opportunities to work from home
Space for new initiatives and ideas.
Advancement and good opportunities for personal development.
Access to LinkedIn E-Learning with over 15,000 training courses
A game of table soccer with your colleagues.
Belgium
- €2,000 to €5,000 EUR
- Consultant Role
- Skills: CRM Project Manager / CRM Consultant / CRM / Project Management / Prince2 / CRM Software / Integrator / Antwerp / Dutch / English
- Level: Midlevel
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