Customer Service Officer Polish - Brussels, België - Adecco
Beschrijving
Our client is a multicultural and multilingual support platform.
Every day, their team ensures that the customers' broken-down vehicle or lorry gets back on the road as quickly as possible.
Your main tasks will be:
- Gathering information and checking the data for accuracy and completeness.
- Providing technical support and communicating with workshops.
- Updating the customer and all other parties involved.
- Monitoring and controlling agreements with all parties involved.
- Followup of all contractrelated issues within the established deadlines.
Profiel:
For this job, we are looking for someone who has the following knowledge, experience and skills:
KNOWLEDGE AND EXPERIENCE
- Language: Polish (native or advanced), English (proficient) and ideally Dutch or German
- Technical knowledge (automotive, tyres,) is a plus
- No specific experience required
SKILLS
- Communicate effectively over the phone
- Problem analysis and problem solving
- Customer
- Accurate and high work standard
- Multitasker and stress resistant
Aanbod:
Permanent contract after a positive interim assignment (100 days)
Salary depending on your experience
Meal vouchers 7€
You can count on a challenging and fulfilling job with many learning and growth opportunities.
You will work in a multicultural environment with a great atmosphere and nice colleagues.
You will work the day in rotating shifts, which allows a ton of flexibility to see your friends and family after work.
Interested?
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