Soft Service Manager - Brussels, België - CBRE

CBRE
CBRE
Geverifieerd bedrijf
Brussels, België

2 weken geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving

Posted- 25-Jan-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Brussels - Brussels Hoofdstedelijk Gewest - Belgium
We are looking for a Soft Service Supervisor to join the team at ExxonMobil Brussels Campus.



Location:
Exxon Mobil, Brussels Campus, Machelen

Key deliverables

  • Deliver best practice facilities management at Brussels Campus consistent with client business needs, compliant with local regulatory requirements and in accordance with all corporate policies/procedures. In accordance with the client work order

Key Responsibilities

  • Coordination of the handy man activities for Tenant Services according to FM Tender contract agreements.
  • Ensure compliance in safety to create a safer work environment, with as result zero accidents.
  • Maintains strong client communications to align service offerings and service levels with current client business needs.
  • Manages the delivery of efficient and costeffective Facilities Management services, such as maintenance, mailroom services and cleaning. Emerge, appearances and grounds, technology works, and other soft services contracts.
  • Ensures compliance with all local regulatory requirements and with corporate policies/procedures including the OIMS System and Security guidelines.
  • Execute supervisor's role on Safety and take the lead during the feedback sessions.
  • Ensure that feedback sessions take place within 24 h and reported timely.
  • Coordinate office moves requests in accordance with EM / TSS
  • Manages and motivates contractor personnel to achieve compliance to E&PS (Global Real Estate Facilities) Core Expectation Guidelines
  • Keep an overview of the costs in soft service.

Function Requirements

  • Fulltime position
  • Precise working and structured approach
  • Knowledge of Nuvolo (E&PS client service request system)
  • Safety awareness.
  • Precise working and structured approach
  • Communication skills.
  • Adaptability to changing priorities and time constraints.
  • Experience of working in a customer service orientated environment.

Required Qualifications/Competencies

  • Supervision and personnel administration.
  • Decision making and business judgment.
  • Communication skills.
  • Adaptability to changing priorities and time constraints.
  • Safety, Security and Controls awareness.
  • Budget planning and stewardship.
  • Contract administration.
  • Bachelor's degree in business, facility management.
  • Working knowledge of real estate and or facility management disciplines.
  • Knowledge of facility related regulatory requirements and ExxonMobil expectations including OIMS and CIMS requirements.

Our offer

In return,
we offer a fixed contract, fulltime position with an excellent salary and benefits (cellphone, laptop, mealvouchers, ,..) with fantastic opportunities for progression in a growing business.

Our success is driven by motivated employees.

Our human resources policy aims to create a favorable working atmosphere where talented people can evolve and where attention is paid to a good balance between professional and private life.

Results-oriented while having fun
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