Process and Project Support Officer - Brussels, België - Base 3
Beschrijving
The Role
To play a part in the improved maturity of the team, an experienced Process and Project Support Officer is required to collaborate to our continuous improvement' roadmap.
- Documentation of E2E processes & governance.
This includes:
- Creation of Standard Operating Procedure
- SOP
- Process Flow
- Creation of temples (ie standards rapports, questioners, etc.)
- Working Instruction
- Translate controls into actionable requirements. Write business requirements of a solution that will support daytoday activity.
- Project support activities (ie management of actions plans, creation of governance meeting packs and minutes, etc.)
- In this context, you'll also
- Gather information from a large group of IT & Business stakeholders.
- Present the outcome of your analysis to those stakeholders in a clear & assertive manner.
Technical & Functional skills
You must have previous practical experience in the following activities:
-
Knowledge and/or experience in financial services is mandatory
:
- Documentation of processes and procedures
- Elaboration of Business & Functional requirements.
- Project support
- Demonstrating practical knowledge of business analysis methodology (BPMN, UML, business requirements writing, User stories writing ) is a plus.
- Broad knowledge of Information Security & IT security is a plus.
- Languages: English (Fluent), Being fluent in French and/or Dutch is a plus.
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