Customer Care Officer It/eng/dutch - Brussels, België - JobTalent
Beschrijving
Profiel
For a multinational client in Hasselt, we are looking for a motivated Customer Service Officer who speaks Italian, Dutch and English.
The company operates a multicultural and multilingual support platform dedicated to assisting customers with their broken-down vehicles or lorries promptly.
Joining our team means working closely within a small, supportive group led by a team lead and backed by helpful colleagues.
Most importantly, every day presents opportunities for personal and professional growth, ensuring you continuously learn and expand your skill set.
Responsabilities:
- Gather and verify information for accuracy and completeness.
- Provide technical support and coordinate with workshops as necessary.
- Keep all stakeholders updated on progress and developments.
- Monitor and enforce agreements with involved parties.
- Ensure timely resolution of contractrelated issues.
- Work night shifts for three nights per week.
Vaardigheden & kennis
Knowledge and experience:
- Proficiency in Italian, Dutch, and English languages.
- Familiarity with Microsoft Office suite (Word, Excel, Outlook).
- Technical knowledge in automotive or tire industry is advantageous.
- Prior experience not required.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities.
- Customercentric and resultsdriven approach.
- High attention to detail and accuracy.
- Ability to multitask and remain composed under pressure.
Opleiding
/
Aanbod
What do we offer you?
- Meal vouchers: €7 per day
- Salary of €2700 and a bonus of €1.39/hour
- After a successful agency period, you will receive a permanent contract.
- When you obtain a permanent contract, you'll receive a raise of salary. This wil be €100 bruto and you can enjoy a group insurance and hospitalization insurance.
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