Freelance 'quality Control Officer' - Brussels, België - Spring Professional

Spring Professional

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Introductie:

Spring Professional is looking for a freelance '
Quality Control Officer' for the department 'Direct Sales' for our client,
one of the largest energy producing companies on the Belgian Market (Regio Brussels, Hasselt or Gent).

Do you have a strong
expertise in
computer tools, e.g. Microsoft Office/ SAP and Salesforce?

And are you fluent in
Dutch and French &
result-driven?

YES? Let's have a talk

Functie-informatie:

Mission

As a '
Direct Sales Quality Control Officer', you will provide
operational and
administrative
support for the development and operation of the various Direct Sales channels.

You will play an important role in
ensuring the quality standards required of the sales representatives, both in terms of the contracts they conclude with customers and in terms of the way they conduct themselves at events.

As a '
Quality Control Officer' you will:

Manage the control of the correct treatment of the sales contracts of our commercial partners, by different digital tools, the paper contracts signed by customers, to listen to voice logs following a complaint,

-
Check how our agents behave, in attitude, commercial speech, state of the stand,at our different Retail partners ==>
Mystery Shopping

Sometimes
contact customers for certain verifications.

-
Organize and
control a number of processes that must guarantee the quality of the sales channels.

Be responsible for providing
detailed reports to your colleagues and manager.
Organize and participate in
meetings for and with partners, when necessary. You are also present at agreed times. This can be both internal and external.

-
Take initiatives and propose solutions in order to improve the quality of the sales and control processes in place.

Functie-eisen:

This is how we see our 'Quality Control Officer':

Strong affinity with
computer tools, you have a
good knowledge of Microsoft (Word, Excel, PowerPoint, Outlook). Preferably, you have a
basic knowledge of SAP and Salesforce.

-
Fluent in
Dutch,
French and if possible in English (orally & in writing)

You have administrative, analytical and organizational
skills and you can work with the necessary discretion.
Your work is
structured and
solution oriented.
You are a
teamplayer and are able to
work individually/take the right
initiatives.
Your
communication skills are '
on point'.
You are
commercially minded and understand the requirements of our sales partners.
You are
willing to travel throughout Belgium,
1 to 2 days per week.
You participate in
team meetings, in Brussels or Hasselt (sometimes elsewhere).

-
Affinity of the energy market is a plus, not essential.

Expertise in
mystery shopping is a plus, not essential.

Aanbod:

What we offer:

A
freelance contract

Hybrid workplace:
combination of home office and on-site (e.g. Brussel or Hasselt).

A
great opportunity to further develop your expertise at a high level, in one of the largest companies on the Belgian Energy market.

Interested in this
Freelance '
Quality-control-officer'-opportunity? Contact me:

Spring Professional Belgium manages this vacancy for several clients. We are part of the Adecco Group and are specialized in Contracting, Perm Placement and Freelancing.

Our team focuses on the following areas:
Customer Service, Marketing, Sales, Communication, Finance, Office & Human Resources.