Mechanical Field Services Technician - Wavre, België - Sartorius

Sartorius

Geverifieerd bedrijf

Wavre, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

What you will accomplish with us:

Provide service and customer support during field and inhouse visits or dispatches
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Ensure the timely and correct documentation of processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations / briefings
Contact customers concerning processes of the customer file
Build positive relationships with customers

What will convince us:

Degree in electricity or mechanic or similar
Minimum 2 years of proven field service experience with strong mechanical experiment
Ability to troubleshoot, test, repair and service technical equipment
Ability to work flexible shifts and to adapt to changing work schedules
High customer orientation
Team spirit
Good command of spoken and written English

What we offer:

Our ambition is to simplify progress in life science research and the biopharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently.

So that more people can obtain access to better medicine. Nearly 14,000 employees at more than 60 production and sales locations worldwide are committed to this vision. And together, we have grown strongly over the past years. Do you also want to contribute to our vision? Grow with us and benefit from working with a Global Player that has kept its familiar atmosphere

Opportunity for international career development :a global network offering seminars and training sessions, expert and manager career paths
Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
Worklife balance: Working from home at many sites
Intelligent working environment: working in smart buildings with the latest technology and equipment
Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025

Benefits: