Pi Customer Site Manager - Brugge, België - ALSTOM

ALSTOM

Geverifieerd bedrijf

Brugge, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Req ID:417502

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.

Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.

Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

PURPOSE OF THE JOB

Manage one or several PI Customer Site teams performing WI activities (troubleshooting, failure diagnosis, fleet check, field modification, warehousing, etc ).

Manage Commissioning execution

MAIN RESPONSABILITIES

Key accountabilities:

Manage PI Customer Site team and its workload, ensure availability of necessary/qualified competencies of his/her team, planning/coordinating/being technical and administrative support for the employees
Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
Ensure fleet availability according to contractual commitments, responsible to restore availability
Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
Ensures update of the as maintained configuration of product in the field until the end of warranty
Supervise local consignment / warranty stock availability
Provide REX of the Warranty period to the organization trough PI "frame"
Manage the relationship with customer depot management and maintainer
Coordinate fleet check activities
Identify/Support Project management & Services for Upsell opportunities versus customer needs
Manages suitability of tools at the field sites

Performance measurements:

Zero Deviation (EHS)
Achievement of contractual availability (milestone) targets
Containment and solution of K1S/K2/K3 issues on time
Workload management
Customer Site PI Implementation audit results (internal and external)
Customer satisfaction survey result regarding PI Implementation scope

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

Certified Technician or Graduate in technical area
Internal EHS training

Desirable:

French and English

Experience

Desirable:

RAM
Problem Solving skills
Data analytics (Defect Management system)

Mandatory:

Several years of technical experience, mechanical or electrical / electronics, Troubleshooting
Field Experience
Project Execution (technical/industrial)
Installation and Test & Commissioning team
Team management
General Railway and Product knowledge
Railway safety
EHS knowledge and exposure
Customer contact

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility.

That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.

Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.

Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Type:
Experienced

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