Business Analyst - Brussels, België - Uni Systems
Beschrijving
At Uni Systems, we are striving to bring digital ideas to life. Join our UniQue team as a Business Analyst.
Responsibilities:
- Analyze business requirements for transformation projects, focusing on implementing Service Now modules like SPM, APM, CSM.
- Document business requirements, conduct business process analysis, model business processes, create use cases and test scenarios.
- Assist in developing Policy and Vision documents, Project Initiation Requests, Business cases, Project Charters, and Security Plans.
- Drive collaboration and engage stakeholders effectively.
- Research ways to enhance service management and offerings.
- Evaluate new IT initiatives for alignment with organizational goals and objectives.
- Monitor the current IT portfolio and provide reports.
- Assess existing IT portfolio processes and tools, making recommendations for improvement.
Requirements:
Qualifications:
- Bachelor's Degree in IT or related field and a minimum of 11 years of IT experience.
- Strong understanding of administrative processes in large organizations.
- Familiarity with analysis and modeling tools and techniques.
- Project and Portfolio Management certification (e.g., PM2/PRINCE2/PMP).
- Service Management certification (e.g., ITIL).
- Proficiency in implementing Service Now modules (SPM, CSM, APM, etc).
- Knowledge of project and portfolio management standards and methodologies.
- Experience with Agile methodology, Scrum Management, and Lean agile practices.
- Ability in Meeting Facilitation.
- Familiarity with project management tools like MS Project and Microsoft Excel.
- Fluency in English at a minimum of B2 level.
Benefits:
At Uni Systems, we offer equal employment opportunities and promote a diverse, inclusive work environment where discrimination is prohibited based on various factors. Refer to our Diversity, Equality & Inclusion Policy for details.
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