IT Support Specialist - Brussels, België - Sharp Brains Ltd
Beschrijving
Job Description - Deskside Support- The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution.
- Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals.
- Handle basic issues related to network end-user devices' security practices and antivirus programs.
- Ensure that all computers and networks systems run efficiently with high uptime.
- Basic knowledge and troubleshooting skills on Network and other datacenter related equipment (UPS, PACs, Network cabling, power, etc.)
- Basic knowledge and troubleshooting skills on Audio & Video and Telephony equipment.
- Provide support to an organization's IT systems to help them meet their business goals.
- Collaborate with Site and Business Unit IT leads and Regional Desktop leads to maintain transparency of quality (meetings, trends, narratives, plans, etc.)
Type d'emploi :
Temps Plein
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