Bilingual Customer Care Officer FR/NL - Zaventem

Alleen voor geregistreerde leden Zaventem, België

21 uur geleden

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Job summary

You are the first point of contact for our customers and play a key role in their satisfaction.

Responsibilities

  • welcome and advise customers in French and Dutch, mainly by phone and remotely;
  • analyze their needs and propose suitable solutions;
  • diagnose problems and assist customers in using our management software;
  • collaborate with project teams to quickly resolve requests;

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