IT Service Desk Manager - Bilzen, België - IT Human Resources

IT Human Resources
IT Human Resources
Geverifieerd bedrijf
Bilzen, België

1 week geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving

IT Service Desk Manager


My client in Bilzen urgently seeks a IT Service Desk Manager for a freelance position for 6-9 months with a likely extension.

The manager must be able to work 2 days per week in Bilzen.

  • Seeking a dynamic individual for the role of Team Leader for IT Service Desk and Workplace Management.
  • Opportunity arises due to internal transition within the organization.
  • Fluent in Dutch, French, and English required; two days per week onsite in Bilzen, Belgium.
  • Responsibilities include overseeing Service Desk operations and managing a team of four.
  • Proficiency in ITIL processes (Incident, Service Requests, Change Management) essential.
  • Desirable: experience in Problem Management implementation.
  • Service Desk handles Level 1 and Level 2 activities in Applications and Infrastructure.
  • Crucial management of thirdparty suppliers and adherence to internal SLAs.
  • Priority 1 incident management also part of the role.
  • Temporary position: 69 months, with possible extension depending on permanent recruitment.
  • Immediate availability preferred; interviews conducted promptly via Teams.
**For immediate consideration, please send me your latest CV.
Meer banen van IT Human Resources
Bekijk alle vacatures van IT Human Resources