Marketing & Collections Coordinator - Antwerpen, België - Triton International
1 week geleden
Beschrijving
TITLE:
Marketing & Collections Coordinator
REPORTS TO:
Director, Customer Service and Operations
LOCATION:
Antwerp
DEPARTMENT:
Operations
I
THE COMPANY:
II
FUNCTIONAL SUMMARY:
This position is responsible for handling all the marketing and collections tasks of all lease related invoices to achieve timely payment within Triton standards.
III
JOB RESPONSIBILITIES:
- Handling collections of all lease related invoicing. This requires sending monthly statements, solving billing queries and instructing the Accounts Receivable team in HQ in a timely manner on how to allocate money as it comes in.
- Input of contract terms in COTW for lease and oneway deals.
- Following up on/ control and liaise with customer/ account manager and purchase on contract signature.
- Following up on Insurance certificates whenever required.
- Assisting customers with request of total losses declaration/ swaps/ billing disputes/ contract input mistakes/ depot closures etc.
- Sending through av's (on regular or demand basis) and following up on bookings made by EU accounts outside the EU region.
- Check on all the outstanding bookings and liaise with customers for their pickup plan on a weekly basis.
- Generating inventory reports on a weekly basis.
- Other tasks and responsibilities as needed.
IV
JOB REQUIREMENTS:
KNOWLEDGE REQUIRED:
- Bachelors or Associates degree in Marketing or Business Administration preferred
- Knowledge of accounting and credit/ collections process preferred
- 03 years of experience as a marketing or collections assistant or customer service experience, preferably in the container leasing, shipping, or transportation industries.
SKILLS AND ABILITIES REQUIRED:
- Strong attention to detail
- Self motivated, high energy level and positive attitude.
- Ability to simultaneously manage and prioritize multiple tasks to completion.
- Strong written and oral communication skills with fluency in Dutch and English languages required.
- Knowledge of additional languages such as French and German is a plus.
- Demonstrated ability to perform efficiently in a team environment.
- Must be flexible and adaptable to various personalities and levels of management both internally and within the customer network.
- Ability to build and maintain good customer and vendor relations.
- Ability to work under pressure and time constraints and have a proactive attitude for solving queries.
- Proficient in Microsoft office and specifically basic Excel skills required
- Must be adaptable to in house systems.
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