IT Support 1st - Brussels, België - Pauwels Consulting

Pauwels Consulting

Geverifieerd bedrijf

Brussels, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

In het kortbrussel / bruxelles
bediende, freelancer
40 uur per week

Sybe Van ZeleTalent Acquisition Specialist IT

-
IT Support 1st & 2nd Line: ICT & Digital

Support

Pauwels Consulting is looking for someone to strengthen the Helpdesk team at our customer.

Within the Pauwels family, you will also find a strong community of Support & Network Engineers which will enable you to exchange ideas, experiences and maybe even discover new nichesYour main responsibilities include:

You offer first and second line support for all kinds of IT problems
You are not a conduit for questions, but you solve as many problems as possible yourself, quickly and efficiently. What you cannot solve over the phone, you pass on to colleagues from more specialized teams
You determine the priority for each call. What needs to be solved right away and what can wait? After the support call, you follow up from A to Z to make sure that the problem is completely solved and that everyone is satisfied
Referentienummer

Wat zoeken wij?
**- At least 2 years of experience as an IT Support Engineer

Tools such as Active Directory, SCCM, PowerShell, ServiceNow,... don't have any secrets for you anymore

Customeroriented communicator

You are empathetic, listenable and calm. You assist every employee as best as possible, not only because it is your job but also and above all because you like to help people

Analytical and problemsolving

You are able to quickly detect a problem by asking the right questions to the employee. You tackle every problem immediately and independently come up with the most efficient solution

Professionalism

You are an important point of contact, so we expect you to be professional in all your contacts
Tools such as Active Directory, SCCM, PowerShell, ServiceNow,... don't have any secrets for you anymore

Language skills

You communicate fluently in Dutch and French. English is a plus, because communication with the IT staff in the back office often takes place in that language

Wat bieden we aan?
**- Challenging projects based on your interests and skills

Personal followup and clear, transparent communication both before and after commencement of employment
Possibility to follow extra training
Inspiring network events and legendary after work drinks
Strong network of industry leading clients
Expertise within IT, Engineering and Life Sciences
A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employee