Service Excellence Professional - Zaventem - beBeeTechnical

    beBeeTechnical
    beBeeTechnical Zaventem

    1 dag geleden

    Functietitel: Technical Support Officer

    Beschrijving

    Job Title: Technical Support Specialist

    About the Role


    We are seeking a highly skilled and motivated Technical Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer support, troubleshooting technical issues and escalating as necessary.


    Key Responsibilities:



    • Provide first-level support to customers via phone, email or in-person

    • Troubleshoot complex technical issues using analytical skills and problem-solving techniques

    • Educate customers on product features and functionality

    • Collaborate with internal teams to resolve issues efficiently

    Required Skills & Qualifications:


    We seek candidates with strong communication skills, fluent English language proficiency (written & spoken), basic user level understanding of medical equipment/troubleshooting steps knowledge acquisition motivation familiarity w/ Salesforce ticketing tools.


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